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The development of innovation capability (IC) is a central issue for both practitioners and academicians. However, studies that investigate the dimension of IC in the context of micro-enterprises are absent. Based on capability-based view, the purpose of this paper is to identify important dimensions to build a scale to measure IC in micro-enterprises.

The study is based on focus group discussions for item generation and questionnaire survey on a sample of 379 micro-enterprises in India. The scale is developed with the help of exploratory factor analysis and confirmatory factor analysis. Statistical tests demonstrate that the scale presents composite reliability as well as discriminant and convergent validity.

The findings show that four dimensions form IC in micro-enterprises: resources, networking, risk taking and involvement.

This study develops a new scale, which is a measure of IC of micro-enterprises. The implications have been recommended, which focus upon entrepreneurs, academicians and policymakers interested in developing the IC of micro-enterprises in India.

This study demonstrates the synthesis of a knowledge organization framework from tourist reviews and an ontological model with its implementation in graph database, which is based on this framework. The aim is to influence place-making outcomes at tourist destinations.

The faceted classification approach has been used for generating and validating the framework based on online reviews about urban tourism parks. The framework was used to develop an ontology using Protégé ontology editor that was implemented using GraphDB.

Three fundamental facet categories, namely Component, Aspect and Outcome, each consisting of several sub-facets, were synthesized from the analyses of the reviews. Besides helping in constructing the ontology, the analysis also helped in calculating an importance-score for the reviews that helped in ranked information retrieval.

The analyses of the reviews were done manually and may carry human bias. But it is robust as it is based on a canonical faceted methodology.

It is envisaged that this study will help tourist destination planners in decision-making by easing the utilization of tourist generated reviews by the knowledge management systems they use. Opinions of tourists will be induced in destination planning thereby helping in the production of quality “places.”

The presented faceted framework aims to specifically aid knowledge organization pertaining to online reviews related to tourist destinations. The focus is on organizing knowledge to facilitate tourism development for better place-making outcomes, which is an important area of research though it has little contributions.